Dr Goh Moh Heng
From Business Continuity Management (BCM) and Disaster Recovery (DR) Wiki Glossary
Dr Goh Moh Heng is the President of BCM Institute and the Managing Director of GMH Continuity Architects. Armed with his primary areas of expertise, which include Business Continuity Management, Disaster Recovery Planning (DRP), contingency planning and Crisis Management, Moh Heng has helped many organizations, particularly those operating in the Asia Pacific and Middle-East Region.
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Past Employment
Prior to establishing BCM Institute and GMH Continuity Architects, Moh Heng held senior positions with a number of large organizations. During his career with the Government of Singapore Investment Corporation, he was responsible for all aspects of its BC and contingency planning. At Standard Chartered Bank, he saw to the global implementation of its BC management and planning. He also managed the BC practice at PriceWaterhouse(Coopers).
He was previously the Executive Director of Disaster Recovery Institute (DRI) Asia, the Asian representation for DRI International. He was the first non-American to be a member of the Certification Commissionof DRI International, US, and was responsible for bringing DRI International’s BC professional certification to Asia. Moh Heng was the founding President for the Business Continuity Group, a Technology Industry Chapter of the Singapore Computer Society and was its President from 1996 to 1999.
Education
Moh Heng holds a doctorate from the University of South Australia. His thesis explored the development of action learning as a contributing tool for BCM. He also holds a Master of Business in Information Technology and a B.Sc. in Computer Science. Moh Heng attended the International Management Program at INSEAD Euro-Asia Centre Euro-Asia Center, Fontainebleau, France.
- 1994–1999 University of South Australia, Adelaide, Australia
- Doctor of Philosophy
- 1996 INSEAD Euro-Asia Centre, Fontainebleau, France
- International Management Programme
- 1989–1991 Royal Melbourne Institute of Technology, Melbourne, Australia
- Master of Business in Information Technology
- 1984–1987 Brandon University, Manitoba, Canada
- Bachelor of Science (Computer Science & Mathematics)
Moh Heng was appointed as an Adjunct Associate Professor with Central Queensland University in 2004 and a Visiting Fellow to the Graduate College of Management, Southern Cross University, Australia since 1999.
BC and DR Standard Development
Moh Heng also headed the development team responsible for developing the Singapore Standard (SS507:2004) for Business Continuity/Disaster Recovery (BC/DR) service providers. The SS507 is the base document for the ISO/IEC 24762 Guidelines for Information and Communications Technology (ICT) for Disaster Recovery (DR) Services. Moh Heng is also the Technical Reference (TR19:2005) for BCM in Singapore. The TR19:2005 is in final public consultation and will become the Singapore Standard SS:540:2008. What is a TR and SS?. The TR19:2005 is finally published as the SS 540:2008 in December 2008.
Moh Heng is the Senior Advisor to the China Business Continuity Management Professional Committee, a quasi government agency responsible for BCM throughout China.
Professional Certification and Achievement
2010
Awarded Business Continuity Certified Lead Auditor (BCCLA), BCM Institute, Singapore
2009 Awarded Practising Management Consultant (PMC), Practising Management Consultant Certification Board
2008 Awarded Disaster Recovery Certified Expert (DRCE), BCM Institute,Singapore
2007 Awarded Business Continuity Certified Expert (BCCE), BCM Institute, Singapore
2005 Passed the Master Business Continuity professional (MBCP) and is currently applying for the highest level of certification awarded by DRI International, US
2004 Appointed Adjunct Associate Professor to Central Queensland University, Australia
2002 Conferred as a Senior Member of the Singapore Computer Society
2001 Appointed Executive Director of Disaster Recovery Institute Asia, the Asia representative for DRI International, US.
2001 Elected Board Member of the Certification Board, DRI International, US
1999 Appointed Visiting Fellow of Southern Cross University, Lismore, Australia
1999 Appointed Adjunct Lecturer of University of Sydney, Australia
1996 Awarded 2nd Top Speaker at Survive! Australia - Business Continuity Planning Conference, Sydney Convention Centre, Australia
1995 Awarded Fellow of the Business Continuity Institute (FBCI), Business Continuity Institute (BCI), United Kingdom
1995 Awarded Certified Business Continuity Professional (CBCP), Certification Number 1471 DRI International, USA
1994 Awarded Certified Information Systems Auditor (CISA), Information Systems Audit and Controls Association (ISACA), USA
1991 Achieved “IBM Top Student” Award for Outstanding Student for the Master of Business in Information Technology Program.
Groups and Associations
2009 Board of Advisor, Asia Logistics Council, Global Coalition for Efficient Logistics (GCEL)
2009 Conferred as a Member of the Institute for Management Consultants (MIMC.
2008 - 2009, Member, Advisory Board, BSI Singapore
2007, Panelist, The Business Continuity Journal Peer Review Panel
2004 to Present Technical Advisor to Business Continuity Management Council and Business Continuity Technical Committee TR:19:2005, Singapore Business Federation
2004 to Present Technical Advisor of the Technical Reference for Business Continuity Management TR:19:2005 and Singapore Standard SS 540:2008 for Business Continuity Management, SPRING Singapore
2003 to Present Working Group Member, Infocomm Authority of Singapore (Singapore Standards SS:507 for BC/DR Service Providers)
2001 to 2004 Board Member of the Certification Commission, DRI International, US
1996 to 1999 Founding President, Business Continuity Group, Technology Industry Chapter of the Singapore Computer Society
1994 to 1995 Board of Director, EDP Auditor Association (Singapore Chapter), 1994-95
1994 to Present Member, International Federation for Information Processing, Working Group 8.2
1991 to Present Senior Member, Singapore Computer Society
1991 to 1995 Member, Australian Computer Society
Interviews and Quotes on Dr Goh
Moh Heng regularly publishes business continuity related journals and makes presentations on business continuity management and crisis management at technical and business forums globally. He has been interviewed by Borneo Times, BBC, ChannelNewsAsia, ZDNet, CNET, The Straits Times, Business Times and The Economist, and has been quoted by many periodicals and newspapers in Brunei, Canada, India, China, Taiwan, Korea, Singapore, Philippines, Malaysia and Hong Kong.
[1] James Kon (2009): Brunei prepares for the worst, Borneo Bulletin. Published on Tuesday Aug, 11 2009
[2] Chen Huifen (2009): SMEs Underprepared for Business Continuity, Business Times, 12 May 2009
[3] Businesses should boost flu response capabilities, Business Times, May 12, 2009
[4] Ong Boon Kiat (2009): Better Business Continuity Plans after SARS Ordeal, Business Times, 7 May 2009
[5] Ong Boon Kiat (2009): Tech firms ready for worst-case scenario, Business Times, 7 May, 2009
[6] International Enterprise Singapore, 7 May, 2009
[7] Webinar (2008): 'Business Continuity Management - Key Concepts and Global Best Practices,' WebEx, 8 Jul 2008
[8] Yong Ai Lei, (2007): Return on BCP,' CIO New Zealand, 29 Nov 2007
[9] Lynn Tan, (2007): 'Asia plays catch-up with basic business continuity training,' ZDNet Asia, 16 Apr 2007
[10] (2007): 'Singapore Well Placed To Be Business Continuity Hub,' Business Times, 16 Apr 2007
[11] (2007): 'Singapore Well Placed To Be Business Continuity Hub,' Singapore Market Report 6/2007, Embassy of Finland, pg 3
[12] Bruce R. Prideaux, Eric Laws, (2006): 'Tourism Crises: Management Responses and Theoretical Insight,' Haworth Press, pg 130
[13] (2006): 'The need for a Business Continuity Management plan in the event of a crisis,'Radio Singapore International, 26 Nov 2005
[14] Jeanne Lim, (2006): S'pore suits up for pandemic flu drill,' ZDNet Asia,20 Jul 2006
[15] (2005) “Sidestepping the Danger,” Homeland Security Asia, pg 68 to 71
[16] Pamela Tang (2005); 'Money Talks,' CIO Asia, Sep 2005
[17] 2005, Interview with Homeland Security Europe, 'Business as usual?' Homeland Security Europe
[18] (2005): Interview in Malay language, 'Pelan pemulihan selepas bencana,' Radio Singapore International, 11 Jan 2005
[19] 2005 – 2006, 10th Annual Disaster Resource Guide, Expert Weighs in on the Tsunami Disaster, Response and Lessons learned from the 2004 Indian Ocean Earthquake and Tsunami, pg 18 to 26
[20] 2004 – 2005, Swann William (ed), 9th Annual Disaster Resource Guide, Continuity Around the World, Contribution to the Asia Section, pg 28 to 29.
[21][22] (2004): 'Most Asia-Pacific small and medium-sized companies unprepared for disaster recovery,' Continuity Central & Philippines Science and Technology Portal, 19th Oct 2004
[23] Jimmy Yap (2003): '7 Steps to crisis readiness,'MIS Asia, 1 December 2003
[24] Vivian Goh (2003) : Business Continuity and Crisis Management: Reality or perception, SMA Connect, 29 Oct 2003
[25] Goh, Moh Heng (2001): 'Implementing Business Continuity Planning in an International Bank using Action Research,'21 An Action Learning Experience, Effective Change Management Using Action Research and Action Learning:Concepts, Frameworks, Processes and Applications, Southern Cross University Press, October 2001, ISBN 1 875855
[26] (2003): 'Security lessons still not learned,' Taipei Times, 20 Oct 2003
[27] Terra.Wire (2003): 'Corporate security still at risk despite painful lessons: EIU report,' Terra.Wire, 19 Oct 2003
[28] [29] The Economist Inteliience Unit (2003): Testing the Defense, The Economist Inteliience Unit White Paper, pg 8
[30] 'You are not a nursery teacher, but you may have to make your most senior managers feel like erran... Pandemic policies a must..,' Travel Insurance
[31] (2002): Dr Goh Moh Heng in Korea, Korea Information Security Industry association, 4 Mar 2002
[32] ZDNet Korea (2002): ZDNet Korea, 3 Mar 2002
[33] Bob Dick (2002): 'Question for Reflection,' Southern Cross University, Action Learning and Action Research
Presentations and Publications
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BCM Books (Published)
Click here to see more of Dr Goh Moh Heng's published and unpublished books - Author of BCM Books
Todate, Dr Goh had written seven books on Business Continuity Management Series. The content of these books are closely align to the BCM Body of Knowledge (BCMBoK) and BCM Institute's BCM Planning Process or Methodology. In addition, he has start the BCM Specialist Series of book.
