Downtime

From Business Continuity Management (BCM) and Disaster Recovery (DR) Wiki Glossary

1. Downtime is the time which a business function or a computer is non-functional because of problems with hardware or system software, etc. BCMBoK Competency Level BCMBoK 4: Recovery Strategy CL 2: Intermediate (BC) BCMBoK Competency Level BCMBoK 4: Recovery Strategy CL 4: Intermediate (DR)

(Source: Business Continuity Management Institute - BCM Institute)

2. Total period that a service or component is not operational within agreed service times.

(Source: OGC, Information Technology Infrastructure Library (ITIL) v3)