Crisis Management Courses
From Business Continuity Management (BCM) and Disaster Recovery (DR) Wiki Glossary
BCM-2010: Crisis Communications and Management for Senior Management
BCM-2010 is a one day course for Executive Management to equip them with practical tactics to better manage “real” crisis and disasters under extremely stressful situations. This is a hands-on course that will walk the participant through the situation using a case study.
BCM-2020: Emergency Response and Management during an Incident
BCM-2020 is a one day course to equip participants with effective responses during a crisis which will help the organisation to ensure life safety, and minimize the impact on information and infrastructure assets. It will ensure that the organisation has the resources to recover and resume critical business operations effectively and impart to participants the knowledge pertaining to incident and escalation management, emergency response, damage assessment and plan activation.
BCM-2030: Effective Management of Public Relations and Coordination with External Agencies
BCM-2030 is a one day course to equip participants with a good Public Relation (PR) approach in a disaster situation. A sound crisis communications plan will help the Crisis Management Team (CMT) better manage relations with public and external parties, such as regulators and legislators, government agencies, and Non-Government Organisations (NGOs). This course is designed to ensure participants understand the types of audiences and messages that must be addressed and communicated in the event of a crisis.
BCM–2040: Incident Command System (ICS)
BCM-2040 is a one day course for BC managers and coordinators to understand the Incident Command Systems (ICS) structure, and to learn how to coordinate with public agencies. At the same time, the structure provides a framework for the organization to manage incidents affecting it.
BCM-2050: Practical Tools for Conducting the Disaster Simulation Exercise
BCM-2050 is a one day course for participants to assist their organizations and agencies to move into a mature stage of BCM by looking into disaster scenario planning. Some will use this to evaluate the effectiveness and efficiency of their BC plans and BCM programme. Others may use this as a tool to help develop specific BC and emergency response plans. This practical course will take participants through the disaster life cycle with the use of a case study. The scenario for these exercises can be tailored from a typical threat of bombing or fire incidents to a H1N1 Influenza A Pandemic outbreak.
