Crisis Communication Plan
From Business Continuity Management (BCM) and Disaster Recovery (DR) Wiki Glossary
| 1. Crisis Communication Plan outlines the procedures for collecting and conveying information to internal and external parties during or immediately following an emergency or crisis.
Note: How a communication is handled in the first few hours and days during a crisis is critically important in terms of maintaining credibility and confidence with the stakeholders. This established procedures includes pre-prepared official statements to be released immediately following a disaster.
| |||||||
|
(Source: Business Continuity Management Institute - BCM Institute) |
